GOVINDA AGARWAL         

Phone: 973 400 1375

E-Mail: govinda.prabhav@hotmail.com

PROFILE SNAPSHOT

 

·               13+ years of experience in Project Delivery Management, Program Management, Product Management, Release Management, Application development, Product development, Agile engineering practice, Content and Commerce Practice, Cloud practice, Agile coach, Scrum master, Presales, People Management, Client Relationship Management, Negotiations, Issues and Risk Managements, Quality Management, Engagement Management, Project Financial Management in IT sector.

·               Certified Scrum Master CSM, Certified Scrum Professional CSP, Certified Scrum Developer CSD and ICAgile Certified Professional.

·               Experience in Agile development process and Agile (Scrum,XP,Lean) coaching to internal teams for promoting agile engineering practices such as pair programming, continuous integration, BDD / TDD , and refactoring

·               A change agent who has initiated the Agile adoption in organization and worked for roll out of scrum process in various projects.

·               Nurturing self-organizing, high performing teams through servant leadership and mentoring.

·               Guiding new and existing teams through the Forming, Norming, Storming and Performing stages to reach and maintain High Performing status

·               Extensive delivery skills in the world of Digital by successfully blending the elements of experience design and technology development across an agile, global distributed delivery platform.

·               Certified Six Sigma Green Belt at GE.

·               Certified Lean Graduate (Value Stream Manager) at IBM Global Services.

·               Experience on various domain of projects like Telecommunications, Insurance, E-Commerce, Content management, Cloud, Web, Mobile, APM and E-Learning.

·               Extensive global exposure and well versed managing projects in multi-cultural environments including US, Brazil, Philippines, China, Germany and Australia.

·               Proven records in managing complex Integration projects on Java/J2EE, mainframe and other open systems platforms.

·               Extensive experience in analysis, design, development, testing, implementation, maintenance and production support of systems software.

·               Applied Hoshin Kanri for Account level planning.

·               Demonstrated abilities in comprehending new technologies with ease.

 

SKILLS SET

 

Project Planning & Management Program / Product Management Scrum Development

Application Developer / Scrum Development Business Analyst / Product Manager                        Java/J2EE Technologies

 

Agile Méthodologies                                        Digital Project Management                          Lean Six Sigma Methodologies

 

Pre-sales Adobe CQ CMS             Jira          Mainframe Technologies

 

ORGANISATIONAL EXPERIENCE

 

Since July’13 with Razorfish as Senior Project Manager

 

Successfully delivered following Projects

 

DHL Relaunch (AEM 6) – Discovery & Planning phase, Build phase

This project will implement a new design and content structure for DHL.com in three pilot markets based on the approved architecture (Customer centric CORE and BU sub sites). In addition the learning from the deployment will inform the planning for the global rollout tentatively planned to follow this project.

 

The key goals of this project are to improve customer journeys, increase lead generation and customer acquisition and provide a secure and robust technical infrastructure to further develop DHL digital offerings.

 

The following outlines the solution principles and working assumptions that will be applied when detailing the overall solution.

 

Principles for the following topics have been defined:

 

·   Navigation and Signposting

·   Segment based Personalization

·   Track and Trace

·   Forms / Enquiry submission

·   Search Engine Optimization

·   Holistic display of Products, Services and Solutions

·   Multiple Device Handling

 

Engaged in this project from concept, strategy, design and validate phase onwards. Currently in build phase and components development is in progress.

 

Platform: Jdk 8.0, Apache Maven 3+, Adobe AEM 6.0 and Service pack 2, Eclipse Luna 4.4.0, Atlassian Stash, Jira

Front-end : Stash, Gulp, Bower.io, JavaScript - jQuery v2.x, HTML5, CSS3, Preprocessor: Myth

Devops: Orchestration using AEM Tools and Jenkins

 

 

Tuul (support evolved) – Delivered (30+ people team)

Tuul is a breakthrough mobile 1st SaaS customer service and support automation solution that allows companies to interact with their customers in a more direct, simple and efficient way. Handling multiple requests simultaneously, coordinating efforts among different constituents, and automating workflow via our patent pending tuulBots allows the enterprise to provide their customers with the experience they demand in a way that benefits everyone. Support. Evolved.

 

Platform: Nginx/HAProxy, Node.js, Angular.js, Kafka, XMPP, Database For User Data- Cassandra, Database For Metrics- Cassandra for MVP – Couchbase post MVP

 

Description of the MVP

·               Customer facing front end (AKA Orbiter)

·               Provider Self Management Console (AKA LaunchPad)

·               Customer Service Facing Interface (AKA GroundControl)

·               Field Service Facing Interface (AKA FieldTech- V2 MVP)

·               Back-end SLA engine (AKA Booster)

 

TE Connectivity Digital Transformation and TE.com Redesign: Cloud Environments Implementation (Delivered)

Cloud project to provide an overall solution and deploy TE.com onto Amazon AWS (Amazon Web Services) infrastructure.

 

The scope of this project includes following for all required environments (Staging, QA, UAT, Production):

 

·               Cloud infrastructure components and configuration

·               Scalability

·               Reliability

·               Security

·               Monitoring

·               Backups

·               Disaster Recovery (DR)

·               Release and Continuous Integration (CI) – (Build, Provision and Deploy automation)

 

Following TE components needs to be fully supported

·               AEM to create and manage interactive customer experiences across channels.

·               Akamai front-end to serve out content from multiple geographical locations with low latency and high data transfer speeds

·               Endeca indexing service abstracted by TE’s custom layer TECCat for search & product information

·               Hybris PCM for centralized management of product information and attributes

·               Custom Java Apps (not in scope of this solution)

 

Foxtel (Adobe CQ project) – Delivered - The foxtel.com.au website is being rebuilt from the ground up with a new WCMS, new visual design and new IA as well as new templates and functionality. Applications such as Online Sales, My Account and Package Change are to be rebuilt and Totalcare application is being decommissioned. The project aims to streamline online functions to be more accessible and widely used by Foxtel customers.

 

The key objectives of Foxtel.com.au are:

 

·               To provide a seamless customer journey where self service functions are easy to find and use

·               To support the “Ignite” strategy by making end-to-end sales journey simple and obvious, delivering on sales targets

·               To support the “Excite” strategy by better enabling people to discover the best of Foxtel’s content and products

·               To reflect our brand and “Experience Better” story through a reinvigorated user experience that is consistent with the overall end-to-end Foxtel experience

 

Brooklyn Car2Go – Delivered- WordPress based responsive site for launch and campaign management. Car2go is a subsidiary of Daimler AG providing car sharing services in European and North American cities. The company offers exclusively Smart Fortwo vehicles and features one-way point-to-point rentals. Users are charged by the minute, with hourly and daily rates available. The service forgoes the typical centralized rental office, and cars are user-accessed wherever parked via a downloadable smartphone app.

InvoCare (Adobe CQ project) – Delivered- InvoCare (IVC) currently has a large number of sites based on a number of different platforms. For example 35-40 sites are built on Sitecore with other sites on Refract and Dreamweaver. IVC goal is to consolidate these to one single platform for all current and future sites and ensure the platform is in line with the broader digital strategy and plans.

This project is a migration (or lift & shift). The objective for the build phase is to develop the required site templates (Templates 1,2 & 3) and corresponding components and integration points within Adobe CQ5. The project is running in agile methodology with the InvoCare team playing a key role in prioritization of build items each sprint.

Appdynamics (APM – Java) – On going - AppDynamics is the easy-to-use Database & Application Performance Management solution that simplifies the management of complex, business-critical apps for Java & .Net Environments for:

·               Real-Time Business Transaction Monitoring

·               Visualizing & Managing your Entire Application

·               Detecting Business Impacts and Performance Spikes

·               Isolating Bottlenecks in your Application

·               Identifying Root Cause with Complete Code diagnostic

Smarton (RoR based project) – Delivered - Smarton is a disruptive education enterprise focused on bringing innovation, technology, and internationalization to the academic institutions for targeted student outcomes. It specializes in providing new-age career courses, offered in a combination of online & class-room modes. Through its "plug-and-play cloud-based platform" SmartOn Learning offers career diagnostics using tools like SmartOn Eligibility quotient and impacting student outcomes positively.

Headquartered in New York with a strong presence in India, Smarton works in close alliance with industry partners and reputed international academic institutions to develop curriculum embedded courses and career readiness programs in a hybrid (e-learning & classroom blended) environment.

 

Key Responsibilities

•      End to end Delivery management & ownership of all projects and enhancements

·               Project initiation, planning, execution & closure

·               Managing team of 40+ and multiple accounts

·               Performed the role of Scrum Master and involved in rolling out of Agile process in many teams and helping teams to transform from waterfall to Agile team.

·               Working continuously with the team and other stakeholders to remove any impediments, which are blocking the progress of the sprint to make sure that user story delivered as committed in sprint backlog.

·               Act as synchronization between different disciplines (DEV-QA-IT-Support) and enable close cooperation across other disciplines including other Architects, Developers, Project Management, Quality Assurance, Product Management, and Application/Production Support.

·               Arrange and facilitate Scrum project meetings (daily StandUp, Sprint planning, Sprint review, backlog refinement, Sprint retrospective).

·               Maintain a close working relationship with Product Owner and team for backlog grooming , prioritization ,defining scope and disaggregation of user story.

·               Tracking the workflow of tasks in iterations and work with team to take tasks from start to end and encouraging team to continuously update information radiator for better visibility for stakeholders.

·               Worked with PO and the team so that team can come up with better estimation while planning. Working with Product owner and team On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burn down.

·               Encouraging the team to inspect and adapt the best practices at regular interval and maintain a sustainable pace

·               Actively participating in release planning with PO and working with devOps team and scrum team for smooth release of planned user story.

·               Continuously Assessing the Scrum Maturity of the team and coaching them to higher levels of maturity.

·               Communicate status, risks and release definitions to the management team.

·               Promoting agile engineering practices such as pair programming, continuous integration, TDD ,and refactoring code smells..

·               Part of lean implementation programme and helped the team to reduce the waste identified in the sprint.

 

Other responsibilities

·               Client engagement and account management

•      People management and responsible for performance appraisals

•      SOW creation and approval

•      Invoicing and approvals for all the accounts

•      Engage in presales, RFP responses and bidding

 

 

Highlights:

·               Shining Star Award for Q1 2015.

·               Star award for consistent performer in April 2014.

·               Tech café speaker recognition for presenting key agile principles in the organization.

·               Client service awards for TE, Tuul, Appdynamics, Smarton, and Invocare projects.

·               Program Managed Razorfish one of the biggest Global pitches for Volkswagen brand China seeking digital agency.

·               Involved in pre-sales activities for deals like HTKV, Invesco, TSAL, Lockheed Martin, Indigo Airlines

 

Since Mar’05 with IBM Global Services as Project / Program Manager, Bangalore

 

As a Primary Project / Program Manager:

·               Leading a team/cluster of 15-25 members for each project and responsible for delivery of the project

·               Responsible for initiation, planning, execution and monitoring and controlling of projects

·               Designing communication plan, resource plan, project management plan, quality management plan, and software configuration plan for different projects

·               Developing SIR (or CPP) and review with Stakeholders for approval

·               Ensuring estimation for SIR (Solution Investigation) thru Micro Design and approval

·               Resolving issues, project closure analysis, root cause analysis

·               Formulating delivery schedule and maintaining delivery schedule

·               Managing Project Financials

·               Performing proposals writing and Provide Solution to Business problems

As Value Stream Manager (VSM):

·               Facilitated Lean Six Sigma initiative to achieve lean targets for Lincoln account

·               Carried out brainstorm with team and come up with Value Steams in various application areas

·               Developed Lean Charters and Kaizen A3 & reviewed charters with Stakeholders and pursued Geo approval

·               Handled lean financials and Boxscorecard, team size of more than 100 members

·               Implemented Hoshin Kanri for account level planning and aligning long term objectives with initiatives

 

Recognition and Awards:

o Recognized with GBS GD Eminence and Excellence, Orion Award for exhibiting commitment and camaraderie as an individual, and as a team

o Implemented 1 million USD complex integration project in e-Biz space and received IBM Bravo award for the same

o Received special bonus award for being one of the select high performers who contributed significantly to the account’s growth

 

Holds credit in implementing:

o Multiple Lean Six Sigma projects that included value streams like reduction in CPU utilization, productivity improvements by automation and resource optimization. A total accrued benefit from various Lean Projects in 2012 was 150K USD

o Strategic project for Lincoln partners and advisors called Primerica 2012 with total IBM efforts worth of 1 million USD

Other Assignments at IBM:

Mar’12 – Jun’13 with IBM Global Services, Bangalore as Project Manager / Program Manager

 

Apr’09 – Feb’12 with IBM Global Services, Overland Park, KS, USA as Project Manager

 

Feb’07 – Mar’09 with IBM Global Services, Overland Park, KS, USA as Senior System Engineer / IT Project Manager

 

Mar’05 – Jan’07 with IBM Global Services, Pune, India as Application Developer/Analyst

 

PREVIOUS EXPERIENCE

 

Nov 03 – Feb 05 with Vedvyas Ispat Ltd. (Amalgamated w/Adhunik Group of Industries), India as IT Engineer

 

June 01 – Oct 03 with PATNI, Mumbai, India as Software Engineer

    

TRAININGS & SEMINARS

 

·               Certified Scrum Master at Scrum Alliance

·               Certified Scrum Developer at Scrum Alliance

·               Java / J2EE, Weblogic, Unix at IBM India

·               AWS cloud from Razorfish India

·               AEM and Hybris from Razorfish India

·               UX from Razorfish India

·               Certified in Telecommunications Industry (KYI)

·               Certified in Insurance industry (KYI)

·               Certified Lean Graduate (Value Stream Manager) at IBM Global Services

·               Certified Six Sigma green belt at Patni

·               GBS Data Security and Privacy at IBM Global Services

·               Microsoft Project, EDP (Enterprise Development Process), Pivot Table, Crystal Report, DOORS / Wisdom at IBM India, Sprint

·               HP Service Desk Overview at IBM India, Sprint

·               Defect Prevention at IBM India

·               Introduction to SOA and Web Services at IBM India

·               E2E Project Management at IBM India, Clarity, Sprint

·               Team Lead and Project Management courses at IBM India

·               PM10G Project Management Fundamentals at IBM India

·               PM54G, Project Management Orientation at IBM India

·               Lotus Notes, KMS, RPM and OPAL at IBM India

·               Presto (Sprint Project LOE estimator), Sprint

·               MVS (Multiple Virtual Storage) at PATNI

·               COBOL, JCL, Eazytrieve, CICS and ASSEMBLY at PATNI

·               CA-Utilities, TSO, ISPF, Expeditor and Ellips at PATNI

·               VSAM and DB2 at PATNI

·               MQ Series at PATNI

·               PL1 at IBM India

·               Attended following seminars at Stanford School of Business:

o Innovation in Established Companies

o Leadership and Crisis Management

o Motivating Employees to Work Harder and Smarter

              

EDUCATION

 

2001Bachelors in Engineering from REC Rourkela (Currently known as NIT Rourkela), India

 

PERSONAL DETAILS

 

Date of Birth: ***-**-****

Address: NY, USA

 

Refer Annexure for Project Details:

With IBM Global Services, Overland Park, KS, USA

 

Project Management and consulting experience with IBM Global Services included:

 

Project Brief:

Sprint-Nextel IT Development provides development, maintenance and 24×7 support, of Sprint-Nextel mission and business critical applications. The purpose of this team is to deliver secure, reliable, responsive, quality services and solutions, in the most cost effective way ensuring that our customers are able to meet their objectives, our employees are part of a stimulating environment supporting growth and success, and our shareholders benefit from the contributions IT Enterprise Services make to achieve and sustain a competitive advantage

 

Role:

·               Handled client relationship and able to understand customer needs using past Sprint knowledge to gain additional business

·               Interacted with Sprint Nextel team to ensure we are performing to the contract obligations. This requires knowledge specific to IBM - Sprint agreed terms and conditions per contract, processes and operations

·               Led IT delivery teams of this large scale program to achieve project objectives, ensuring completion in a timely and cost effective manner

·               Involved in planning and executing innovative strategies to achieve objectives for continuous process improvements, cost-take outs and productivity enhancements & processes by leveraging IBM innovation platform and Six Sigma methodologies

·               Performed LOE, billing, project tracking, risk mitigation planning, opportunity management, customer satisfaction surveys and improvements

Team Size:100+

Achievements:

·               Successfully managed and delivered multiples releases and independent projects in telecom domain during the onsite tenure. Each year had three global releases having IBM impacts of size around 8000+ hours.

·               Built, managed and grown team by 40% through continuously excelling in delivery; meeting client business needs; successful client relationship; innovation and team motivation and tapping into new growth areas in business and IT. Successfully staffed and built a team of specialized skill sets to steady state for one of the new areas for IBM and Sprint that involved bringing the application from Vendor to in-house infrastructure and working through solving complex issues and challenges on continual basis. Also built and developed a team for automation of regression testing for Service Enablement suite of applications with overall goal of automation and productivity enhancement. Staffed all new integration and system testers out in India and Philippines aligned with GP goals and by working out solutions including negotiating skill sets needed for the position, feasible work hours and successfully resolving staffing issues working with Sprint.

·               Successful in managing and motivating multi-site/geography and multi-cultural teams and developing Follow-the-Sun solutions to effectively handle time zone differences and work life balance of the resources.

·               Successfully identified areas of improvements and domain knowledge gaps that inhibits teams ability to continuously deliver solutions by initiating training sessions on domain, products and technologies and closing those knowledge gaps.

·               Identifying pain areas and improvements: Acted as liaison to reduce pain and misunderstanding between Sprint and off shore teams from communication and delivery point of view for Provisioning, CTMS and Viewstar application areas. Provided PM experience in able to unwind and bring more clarity in CTMS and VDS project status calls. Also mentored team on handling communication and helping review deliverables and RCA for sev1 outages

·               Increased revenue through development and roll-out of cycle reduction time Ideas and other productivity and process improvement incremental Ideas with very good return on investments (ROI)

·               New Sprint tools and Productivity tools roll-out: Successfully rolled-out Sprint tools such as MS Lync, MS Lync Group Chat, QTP and SM7.

·               Developed and implemented Buddy Program framework with the goal of on-shore community building initiative and networking for landed IBM resources to be able get acclimatized and become productive faster thus resulting to overall growth and delivery excellence in Sprint account at IBM

·               As Business analyst, analyzed and developed the requirements for automating existing manual Labour and Expense Forecasting process for faster and accurate Revenue forecasting for Sprint account. Worked through the life cycle of the project through implementation

·               Architected and implemented solution for System Integration of Lotus Notes based system and New Web based forecasting tools to transfer required data for Forecasting at the click of the button. Thus eliminating the need of manual uploads and quicker automatic transfer and error handling.

 

With IBM Global Services, Overland Park, KS, USA

 

Project:Production support for Provisioning and dotcom suites Sprint applications. 

Provisioning suite of applications (Provisioning, Numbering and Porting):

Provisioning – Provisioning applications provides solutions for activation of CDMA wireless devices – voice and data services. Provisioning Support has total of 5 Mission Critical/Business Critical applications

 

Numbering – Numbering applications provides solutions for managing all CDMA device and cable numbers. Numbering Support - 3 applids (NMS, DMT, OHS), which are all Mission Critical /Business Critical

 

Porting – Porting applications provides solutions for Porting of CDMA subscribers from one service provider to another. Porting support -4 appids (NPS, SMG, ePort, LSMS)

 

Environment:   UNIX, Java, Corba, Oracle 10g, MQseries

Team Size: 9

 

Dotcom suite of applications (Sprint dotcom and eCare):

Dotcom suite comprises of Sprint dotcom and eCare clusters of applications. Sprint dotcom and eCare applications are mostly Web based applications for Care and Sales support & Portals.

 

Sprint Dotcom– Has the most effective and interactive tools for customers to gather information on new products and verify coverage for Sprint services in their locations. Sprint dotcom apps also deal with customer marketing, promoting products, sprint news etc. There are around 30 applications under this cluster. Major ones are - Inbound roaming, Retiree Website, Brand, Business Website-sprintbiz, E-Care Survey, Media Relations, Service Management Forms, Sprint Worldwide, Tarrif Calculator.

 

eCare: This comprises of KMS (Knowledge Management System), KCS (Kana Response) and RAMP (19 apps) applications. KMS/KCS are knowledge management tools used by various call centers globally for external Customer eMail routing, queuing, handling, and responding. External Customers send emails to Sprint via the internet. Emails are tracked and answered by specialists at selected call centers, notably Daksh India (PCS) and Cincinatti (MMO). Knowledge from the Wizard or KMS systems (Kana IQ) can be copy/pasted into Kana Response. Ramp applications primarily provide functions as business mail servers, a part of the bill pay and SMS interfaces on the sprint.com website, as well as the Partners Website, CSM website, pls.com and sprint business center. Major ones in Ramp cluster are - Kana BCS Email Response – Business, SBS Web Services, Sprint Web Text Messaging (CDMA/iDen), Sprint Partners Website (SPW), Customer Web Order Form (CWOF), Circuit Switch Manager (CSM), DeskTop Wholesale Manager (DTM), Sprint Online Bill Pay (Sobp), Sprint Business Service Center (SBSC)

 

Environment:   Windows XP, Unix, Java , Weblogic, Oracle 10g, MQseries, Mainframes (backend)– DB2, Cobol, JCL, MQ Series

Team Size: 12

 

As an AppAdmin Lead:

·               Analyze and resolve applications production issues - Severity 1, 2 tickets (business and revenue impacting)

·               Resolve operational/prod data related issues

·               Implement all IT application code changes for Provisioning and Sprint dotcom suites of applications in production

·               Monitor the overall health for all IT applications specific to Provisioning and Sprint dotcom suites

·               Handling maintenance outages (N/W outages, D/B outages, OS patches etc.)

·               Bounce of Application servers during maintenance windows and when needed e.g. during production issues/outages

·               Performing Cycle 0 test for different environments to ensure application running as intended

·               Reduce number of tickets - Resolving HP service desk tickets

·               Creation of RFC, work orders & Implementation plan, PID documentation

·               Creation, enhancement of Unix scripts for monitoring, application batch processing etc.

·               Participate in peer-review process of code-fix for the quality of deliverables.

 

Other Roles:

- Project Lead

- Ideas Champion

 

Achievements:

·               Implemented QUICKBASE tool in one of the Sprint projects for automating tracking of Production Issues, Production changes and Projects after approval from customer.

·               Implemented Helpdesk functionality within Ideas DB tool (Lotus Notes based) after getting consent from all stakeholders. This helped in making Lotus Notes based Ideas tool user-friendly and saved lot of efforts.

 

With IBM Global Services, Pune, India

As Application Developer

·               Designed and delivered solution to our customer in the Telecom sector.

·               Involved in solution according to design documents by programming and testing

·               Gained knowledge of functional and Technical experience in COBOL, JCL, DB2, VSAM, AFP, CLIST and other leading-edge products and technology to develop solutions to customer.

·               Followed the strict Quality Procedure for the projects and continuously meets quality goals.

 

Projects worked on:

JVP: JVP is SMS invoice processing system application having seven sub-systems. JVP is used by the SPRINT business group to process customer invoices for printing and mailing. There are number of concurrent cycle running within this system based on number of invoices that will go through SMS for printing and mailing. This system does invoice formatting, verbiage changes and interfaces with printer. JVP processes invoices for PCS wire less connections only. This system is used by SPRINT print center BOP - 24x7. Skill sets primarily used for JVP enhancement and maintenance tasks are COBOL, AFP, JCL, and CLIST.

 

LEP: LEP is Sprint letter systems. LEP supports all sprint letters for Local wired line telephone connections only. Existing letters are being modified and enhanced by changing/adding/dropping verbiage and logo in LEP system, adding new LEP sub-system etc. Any new letters being added for wired line local that needs to go through SMS is added and supported by LEP. Skill sets primarily used for LEP enhancement and maintenance tasks are COBOL, AFP, JCL, and CLIST.

 

As an Application Architect and Analyst:

·               Interacted with clients, gathering & managing requirements.

·               Involved in validation of estimating form and provides entries into EDP

·               Ensured Estimation and Contract LOEs for the project

 

As an ITPM (IT Project Manager):

·               Managing projects e2e for a Portfolio

·               Coordinate meetings, determine timelines and schedule, interact with customer and development team, Release Management for successful project implementation

·               Provide Weekly Updates to management for USA SDM’s organization on project status for complying with CMMI Level 3 requirements

·               To Ensure all Project Deliverables are completed

 

Environment:   : IBM Mainframe: COBOL, JCL, VSAM, AFP, CLIST and DB2

Team Size: 10-12

 

Highlights:

·               Holds credit in implementing Client critical business functionality successfully: Roll2Roll – PCS, Mailers Choice Conversion to MailStream PLUS, 2006 USPS Rate Increase and GE Portable Hard Drive Project.   

·               Led 40 small enhancements, 20 out of which have been successfully implemented and other projects are WIP and ON HOLD.

·               Functioned towards meeting SLA for each project like “Adjust Define SLA”, “Define Completion”, “Variance in estimation and Contract LOE”, “CMMi Level 3 Compliance” and “LOEing SMS applications impact on time”

 

Vedvyas Ispat Ltd. (Amalgamated w/Adhunik Group of Industries)

 

As an IT Engineer

 

Projects worked on:

 

Stores Automation: This software was developed from scratch for Vedvyas Ispat Limited (now Adhunik Group) for its stores and material management. The platform used for the development of this module was VB.Net for the front end and Microsoft SQL Server 7.0 as the back end database. Key features Inheritance, Constructors and Destructors, Multithreading, Structured exception handling etc were the strong factors in making choice of VB.Net for developing front end. Likewise features looked upon while choosing Microsoft SQL server was fully web-enabled, highly scalable and reliable and very fast to develop abilities. Complete Design of the stores management inventory system was created based on the requirements of VIL and documented.

                    The structure of the application to be developed wan an MDI application where in the user will have a detailed set of menus for the various data entry fields. Some amounts of validations were to be done related to the data entry fields. The purpose and the detailed validation rules which need to be followed in the module were very clearly instructed in the design document. Page wise details were mentioned according to the various forms which were to be created in the module. Hierarchical Flow diagram for Stores Management project was also created. Some important terms, fields and Concepts like Item No., Code No., Reference No., Issued, Stock, Bin Card, Purchase Indent, Material Receipt Note, Material Requisition Cum issue Note, Balance, Maximum - Minimum Stock and Reordering Level were all used in the design and software program. 

 

Departments Tracking System: This software was developed for tracking performance of each of the departments in the plant and generating MIS reports. Technologies used were Java jdk1.3 as front end and Microsoft SQL Server 7.0. Accessibility from any location, Virus-Free system, Platform Independent, speed and development time were prominent features matching our requirement. This software supported all departments of the plant namely Mechanical, Electrical, Process, Laboratory, Iron Ore Crusher and coal Crusher. Data from each of these departments were collected through front end developed in Java and stored in database developed in SQL Server. Using these data, MIS reports were generated containing raw materials consumption, yield, capacity utilization and campaign days for a given time period. Also reports like raw material analysis, metallurgical process analysis, comparative charts between various parameters report were be generated periodically for analysis and improving industry performance. 

 

Server: Sponge Iron industry had Server (IBM Thinkcentre) with Operating System Windows 2000 Server and Microsoft SQL Server 7.0 been centrally located in the office building.  It was   Database Administrator’s responsibility to check every data update made to the database for its correctness and take appropriate actions if necessary. Suitable back-up planning was made for storing and retaining old data.

 

LAN: Local Area Network was established using coaxial cable been laid to every department with 24 port switch so that there will consistent flow of data from client to Server and Server from Client.

 

Environnent:   JAVA, Microsoft SQL 7.0, e-commerce for stores, inventory, and finanace integration

 

Team Size: 20

 

With PATNI, Mumbai, India

 

·               Functioned in the RFS and Production Support group. As a Programmer/Analyst, his responsibilities were:

o     Analyzing the requirements

o     Preparing the functional and technical specifications

o     Code development

o     Unit testing of completed modules

o     Strictly followed the Software Development Cycle to ensure bug free and high quality product

·               Addressed Production calls, fixing them and communicating the resolution onsite

 

As a Production Support team member, his responsibilities were:

·               Supervised and supported daily Batch cycles

·               Resolved failures of Batch Jobs and ensure the availability of Onlines for Users

 

As a Quality Control person

·               Analyzing the proposed Design and technical feasibility

·               Verify the design as per Patni quality standards and project quality standards

·               Optimize the code

·               Implement new standards related to project

 

Other responsibilities

·               Training coordinator for project.

·               Assist PL/GL in quality data consolidation.

·               DPR (Defect Prevention Representative)

·               QC and QF (Reviews of the Task and Quality Facilitator)

 

Environment: IBM Mainframe, COBOL, JCL, VSAM, DB2, CICS

Team Size: 16

 

Highlights:

·               Received Best Project Award in May, 2003 for displaying

o     Sound technical and communication skills

o     Substantial cost savings for GEFA and business process efficiency improvement

o     CSS rating of 5 for last 12 Quarters

·               Completed Six Sigma Green Belt Certification in October, 2003. Executed Six Sigma Project to reduce efforts involved in coding NDM jobs and minimize defects in coding by automating the process.

·               Managed critical production support situations independently under exacting circumstances and severe constraints to salvage a potentially business threatening situation of high impact to the customer.

·               processes and creating workable solutions to keeping the system up and running 24x7 for over a month.

·               Organised Quiz within the team for quality processes awareness resulting in minimizing technical and non-technical defects caused in GEFA deliverables

·               Motivated Team in understanding importance of Reviews and Cost of Quality by analyzing and presenting the past data recorded for efforts spent in Reviews and it’s effectiveness in form of charts and figures